Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
One-time products are showing as recurring in Shopify
Shopify Checkout integration
Migrated Shopify Checkout Integration
Platform:
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
One-time purchases (OTPs) may appear as recurring subscriptions in both Shopify and Recharge due to a Shopify limitation. Shopify treats all selling plans from Recharge as subscriptions, even when a one-time product is selected, and marks it as a subscription on the Shopify order summary.
Although this can't be prevented, some merchants manually flag one-time purchases in Shopify for accurate tracking. Recharge is working with Shopify to improve how one-time purchases are managed.
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