Managing orders FAQs
- Why are processed orders showing the new payment method after the customer updates?
- How can I determine if an order is billed by Shopify or Recharge?
- One-time products are showing as recurring in Shopify
- How can I change the number of failed charge retries?
- Why is the Subscription First Order tag showing on orders from existing customers?
- What is the difference between Recharge Subscriptions and Online Store in the Shopify order timeline?
- Why does the order frequency listed in Shopify not match the order frequency in Recharge after manually updating the charge date?
- Are draft orders compatible with Recharge?
- Can an accelerated checkout method be used on the product page?
- Can I set up a subscription to process an order daily?
- How do I update the price for existing subscriptions after updating the product price on the ecommerce platform?
- Can I change the company name that shows on customer's card statements?
- How can I identify Recharge orders in my ecommerce platform?
- Can I set up order processing to accommodate my time zone?
- How do I receive my payouts?
