Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
How do I refund credits?
Shopify Checkout integration
Migrated Shopify Checkout Integration
Platform:
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
When refunding a customer, credits are not included in this process and will not be automatically refunded.
In order to refund an order that was bought with credits, you will need to manually issue or adjust the credits to the customer account. To do so, follow the steps in Issuing and adjust credits manually.
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