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The announcement banner is not loading in the customer portal

Relevant to: Shopify Checkout Integration Migrated Shopify Checkout Integration

Issue

The announcement banner is not loading or is outdated in the customer portal.

Environment

Platform:

  • Shopify Checkout Integration
  • Migrated Shopify Checkout Integration

Resolution

Deactivate and reactivate the flow to trigger an update for all customers, ensuring announcements are up to date. 

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