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Connecting to Braintree or PayPal via Braintree

Recharge Checkout on BigCommerce Recharge Checkout on Shopify BigCommerce Checkout Integration
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Connecting PayPal via Braintree is a great way to offer your customers another secure payment method. Not only are you able to use PayPal on its own but you can also offer Stripe as a payment option too. By pairing these two secure and popular payment processors you're able to provide more choice and security for your customers.

This guide outlines the steps to connect Braintree as your main payment processor or as a secondary payment processor to access PayPal alongside your credit card processor.

Platform:
  • BigCommerce Checkout Integration
  • Recharge Checkout on BigCommerce
  • Recharge Checkout on Shopify

If you are using the Shopify Checkout Integration to process subscription payments you will need to enable PayPal Express in Shopify.

Before you start

  • To accept PayPal, you'll need a PayPal Business account and a Braintree account. If you already have a PayPal Personal account, you can upgrade this for free.
  • Be sure to review PayPal’s processing fees. If you refund an order, PayPal withholds the fixed fee portion.
  • You can connect Braintree and Stripe simultaneously and allow credit cards to be processed in Stripe and PayPal to process in Braintree.

Step 1 - Sign up for a Braintree account 

You will need to sign up for an account at Braintree Payments. If you are also planning to offer PayPal, be sure to register a free PayPal Business account.

Step 2 - Enable Paypal in Braintree

To complete the setup in Braintree, you will need to connect your PayPal account to Braintree. Further instructions can be found in the PayPal Braintree guide.

Step 3 - Connect Recharge to Braintree

  1. In the merchant portal, click Settings and select Payment.
  2. Choose Braintree/PayPal from the dropdown menu under Payment processor.Select Braintree/PayPal from the drop down menu
  3. Enter your Braintree Merchant ID, Public Key, and Private Key into the fields below. To make PayPal available, you will need to select the Braintree PayPal Active checkbox.
Tip: If you need help finding your keys, see Braintree's guide on Important gateway credentials. 

Enter Braintree keys and check the Braintree PayPal active checkbox

Note: If you have multiple stores linked to the same Braintree account, and use multiple currencies across those accounts,  you will need to provide a Braintree merchant account ID to the Recharge support team to specify the account.

Connecting PayPal as a secondary payment processor

If you are currently using Stripe or Authorize.net, you can also enable PayPal via the Braintree integration.

  1. In the merchant portal, click Settings and select Payment.
  2. Choose Braintree/PayPal from the dropdown menu under Payment processor.
  3. Enter your Braintree Merchant ID, Public Key, and Private Key.
  4. Check the Braintree PayPal Active checkbox.
  5. Click Save.
  6. Return to the payment processor dropdown, re-select your primary payment processor from the dropdown and click Save again.
Note: Make sure you re-select your primary payment processor (Stripe or Authorize.net) after inputting and saving your Braintree/PayPal credentials. This will ensure credit cards will still process through your primary payment processor.

View PayPal at checkout

Customers will see a PayPal option at checkout. They can log in to their PayPal account to complete their purchase.

PayPal at the checkout
Note: If the PayPal button is not visible, double-check if the PayPal checkbox is ticked in your Payment settings on Recharge. If checked, confirm that you have enabled PayPal in Braintree. 

Test a PayPal transaction

PayPal doesn’t support a test or sandbox mode, so you will need to process a real transaction to test your PayPal connection. To test a PayPal transaction, use an alternate PayPal account at checkout, and then refund the order. It isn’t possible to check out using the same PayPal Business account connected to your site. Running a test transaction has more information and a video on the topic.

Note: PayPal charges a fixed fee on each transaction (for example, $0.30 for transactions for U.S.-based accounts) this fixed fee isn't returned for refunded transactions.

Enable Apple Pay

If you are using Braintree as your primary payment processor, you can use Apple Pay. Visit Setting up Apple Pay for more information.

FAQ

Can I change my Braintree account on file with Recharge?

If you need to change the Braintree account on file for any reason you can update the Braintree keys through your Payment settings. If you have existing customers, you must contact Braintree to transfer your current customers to the new account using the same customer ID.

How does Recharge handle currency conversion if my Recharge account uses one currency but my Braintree account uses another?

You must configure both Recharge and Braintree with the same currency. Setups with Multiple currencies are not supported. 

Who to contact for support

For anything else related to PayPal or Braintree, including declined charges, prohibited products, or required information, please contact Braintree or visit the PayPal or Braintree documentation. Popular articles include:

 
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