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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Help dropdown menu in the bottom left corner.
2. Select Get help.

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All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

Recharge
Account and Store Settings
Payment processors

Payment processors

Payment Processor compatibility
- Payment processors
Managing payment processors
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Payment processors FAQs
Payment processors troubleshooting
- Customer is still being charged on old Apple or Google Pay credit card
- Google Pay does not display as a payment method

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