Setting up Apple Pay
Apple Pay is a mobile payment and digital wallet service created by Apple. Recharge supports Apple Pay for mobile checkouts in conjunction with both Stripe and Braintree.
This guide provides an overview of Apple Pay, how to set it up, and some frequently asked questions.
- BigCommerce Checkout Integration
- Shopify Checkout Integration
Availability
Merchants can enable Apple Pay regardless of their location. Apple Pay availability to customers is dependent on Apple Pay regulations.
Enable Apple Pay in Recharge
Shopify Checkout Integration
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Refer to Enabling Apple Pay to set up Apple Pay directly in Shopify.
BigCommerce Checkout Integration
- BigCommerce Checkout Integration
To use Apple Pay with the BigCommerce Checkout Integration, you must enable your desired accelerated payment methods in either Braintree or Stripe first. After you have enabled your accelerated payment methods in your payment processor settings, you must enable your accelerated payment methods in BigCommerce. This allows for storefront-level control over all payment methods.
See Setting up your payment processor for steps on setting up Apple Pay.
Use Apple Pay
Once you have enabled Apple Pay, your customers will see the Apple Pay option when checking out on Safari browsers and browsers using iOS 16. Apple pay can be used on an iPhone or a Mac.
When Apple Pay is selected, the customer will be presented with subscription terms to review. When ready to pay, they can proceed by clicking the Apple Pay button. This button connects to their Apple Pay account and will automatically pull information to complete the checkout process.
Using Apple Pay on desktop
Apple Pay can work for customers running a Mac with the Safari browser. However, in order to use this method the customer must have the following enabled:
- Handoff must be enabled with their iPhone
- Apple Wallet must be enabled
- iCloud must be enabled and logged into both devices
Manage a subscription with Apple Pay
Your customers will see that their subscription payment is linked to Apple Pay when they view their billing information in your customer portal.
Note: If a customer changes their billing details in Apple Wallet, it will not affect their Recharge recurring billing. Recharge will continue to charge the original card associated with Apple Pay during their initial checkout. Customers must update the payment method directly.
If a customer wants to update the payment method for their subscription, they must do so through your ecommerce platform. This process is the same as updating any other payment method. See Updating payment methods for a customer for platform-specific instructions.
Even if the original order was placed using Apple Pay, the subscription payment method is managed through the ecommerce customer portal.
Similarly, if a customer has an existing account with one email address and places an order using Apple Pay with a different email address, Apple Pay overrides the existing account information and uses the new information to process the payment (and future subscription orders).
If customers don’t want to use the information associated with Apple Pay to manage their subscription, switch to a different credit card in their customer portal.
Add discounts at checkout
The Apple Pay interface lacks a field for entering discount codes. To enter a discount code, the customer will need to add it in the Order Summary section of the checkout before selecting the Apple Pay option.
FAQ
Visit Payment processors FAQs for common issues related to Apple Pay.
