Available exports in the Export Builder

Use this article to understand which data each export includes in the Export Builder, so you can choose the right one for your use case.

The exports available to your store can vary depending on your Recharge platform.

Before you start

Most exports follow the same setup flow:

1. In the merchant portal, click Tools & apps and select Exports.
2. Click Create export.
3. Select the export type.
4. Enter a custom export name if needed.
5. Select any available filters, date ranges, or additional columns.
6. Click Export data.

Some exports reference related records by ID only. In those cases, you may need to run a related export, such as Customers or Addresses, to get more context.

Choose the right export

Recommended and additional columns

Some exports include both recommended and additional columns.

• Recommended columns include the core data most merchants need for that export.
• Additional columns include extra supporting data that may be useful depending on your use case.

Recharge automatically selects all recommended columns. Review the available additional columns before you run the export if you need more detailed data.

Some Charges and Orders exports also let you include line-item columns. When you enable line item columns, each line item is exported on its own row instead of grouping the charge or order into a single summary row.

Use line item columns when you need item-level reporting for titles, variants, quantities, SKUs, or pricing.

Addresses

Addresses - Similar By Creation Date

Use this export to identify similar customer addresses.

This export includes:

• Customer identifiers
• Address details
• Address creation date
• Subscription count
• Next charge date
• A subscription link

Helpful columns: customer_id, address_id, address_created_at, subscription_count, next_charge_date

Bundles

Customizable Bundles - Active

Use this export to review the products currently selected in active bundle subscriptions.

Each product in a bundle is listed on its own row. For example, if a bundle includes five unique items, the export will contain five rows for that bundle.

Bundles selection - Filtered by contents

Use this export to review specific products included in customers' bundle selections.

Use Add products to filter by to select the products you want to review.

Charges

Charges exports help you review charge activity across different statuses.

Date range limits:

• Up to 90 days for future charges
• Up to 1 year for processed charges

Charges exports reference customers and addresses by ID. Run the Customers or Addresses export if you need additional record details.

Charge exports let you choose whether to include line-item columns, which export each line item as its own row. Selecting Include line item columns is useful when you need detailed, item-level data for each product within a charge or order. Instead of a single row summarizing the entire charge, this option creates a separate row for each item.

Charges - error

Use this export to review charges that failed between the selected start and end dates.

Charges - pending

Use this export to review charges that have entered processing but have not yet completed successfully. These charges typically require attention, as they may be waiting on payment authorization, retry attempts, or error resolution. This export helps you identify why a charge has not completed and what action may be needed.

Charges - processed

Use this export to review successfully processed charges within the selected date range.

Charges - queued

Use this export to review upcoming charges that are scheduled to process in the future. These charges have not yet entered processing and do not have an associated order or transaction. This export is useful for forecasting upcoming revenue and reviewing scheduled charges before they are processed.

Charges - skipped

Use this export to review charges that were skipped between the selected start and end dates.

Credits

Credit - Adjustments

Use this export to review all credit adjustments made to customer credit accounts.

This export can help you track credit increases and decreases, validate customer balances, and support accounting or customer service workflows.

View available columns

Header	Definition
credit_adjustment_id	A unique string of numbers that identifies a specific credit adjustment.
credit_account_id	A unique string of numbers that identifies a specific customer credit account.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
amount	The monetary value of the credit adjustment based on the adj_type.
currency_code	The currency in which the adjustment amount is denominated, such as USD, EUR, etc. This is the store's deafult currency.
ending_balance	The balance of the credit account after the specific adjustment was created.
adj_type	The type of credit adjustment being made. Possible values are 'credit' indicating an increase or 'debit' indicating a decrease in the credit.
note	An optional internal note for source, categorizing or recording the reason.
created_at	The date the credit adjustment was created.
reference_type	An indicator of the origin or nature of the credit adjustment, linking it to other records in the system, such as flow nodes, charges, etc. This column is blank if you manually adjusted the customer's credit.
reference_id	A unique string of numbers that identifies another record based on the reference_type. This column is blank if you manually adjusted the customer's credit.
created_by	The identifier for the user or system that created the credit adjustment.

Credit - Accounts

Use this export to review all customer credit accounts in Recharge.

View available columns

Header	Definition
id	Credit account id. A unique string of numbers that identifies a specific customer credit account.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
name	Name of credit that is issued to the customer. For example, "Reward Credit" displays for reward type credits and "Customer Support" displays for manually issued credits.
credit_type	Type of credit issued. Currently, the following credit types are available: Reward Manual Gift Referral
created_at	The date the credit was created.
expires_at	The date the credit is expected to expire if an expiration date was set.
initial_value	The amount of the first credit_adjustment if set on credit account creation.
available_value	Amount of credits available on the credit account.

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Customers

Customers exports help you review customer records, customer status, payment tokens, and shipping addresses.

Customer in segment

Use this export for identifying customers who belong to a specific specific segment based on shared attributes or behaviors.

View available columns

Specify the customer segment using the Customer segment name drop-down menu.

Header	Definition
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
first_name	The customer’s first name listed on the subscription.
last_name	The customer’s last name.
email	The email address associated with the subscription.
accepts_marketing	Indicates whether the customer accepts email marketing. A 1 present in the column indicates that the customer accepts marketing.
created_at	The date the customer was created.
external_customer_id	A unique string of numbers assigned by your platform to identify each customer.
hash	The unique customer portal URL for the customer
orders_count	The total number of orders that the customer has received for their subscription
number_active_subscriptions	This is the number of subscriptions that the customer is currently paying for.
number_subscriptions	This is the total number of subscriptions that have existed for this customer.
streak_of_uncancelled_charges	Total number of subscription charges successfully processed without customer cancellation.
total_subscription_spend_store_currency	Total customer subscription spend, including taxes and shipping.
credits_total_balance	Current available credit balance per customer.
first_charge_processed_at	The date that first charge was processed for the specific customer.
card_error_in_dunning	Indicates if the customer is having issues with their payment processing successfully.
sms_transactional_consent	Indicates whether the customer has consented to receive transactional SMS messages, such as order confirmations, shipping updates, and other account- or subscription-related notifications.
sms_marketing_consent	Indicates whether the customer has consented to receive marketing SMS messages, such as promotional campaigns, product announcements, and other non-transactional communications.

Customer in flow

Use this export for identifying customers who are currently active in a specific workflow or automation flow.

View available columns

To access customer data, you need to provide the flow ID, which appears at the end of the URL for any experience you’ve created.

Header	Definition
customer id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
flow id	Refers to the unique identifier of a specific experience or flow that a customer interacts with.
first name	The customer’s first name listed on the subscription.
last name	The customer’s last name.
email	The email address associated with the subscription.
flow_state	The outcome of the customer’s interaction with the flow. It typically reflects whether the experience completed successfully or encountered an issue.
started at	The exact timestamp when the customer began the flow.

Customers

Use this export to review all customer records in your store.

View available columns

Header	Definition
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
first_name	The customer’s first name listed on the subscription.
last_name	The customer’s last name.
email	The email address associated with the subscription.
accepts_marketing	Indicates whether the customer accepts email marketing. A 1 present in the column indicates that the customer accepts marketing.
created_at	The date the customer account was first created.
external_customer_id	A unique string of numbers assigned by your platform to identify each customer.
hash	The unique customer portal URL for the customer
orders_count	The total number of orders that the customer has received for their subscription
number_active_subscriptions	This is the number of subscriptions that the customer is currently paying for.
number_subscriptions	This is the total number of subscriptions that have existed for this customer.
streak_of_uncancelled_charges	Total number of subscription charges successfully processed without customer cancellation.
total_subscription_spend_store_currency	Total customer subscription spend, including taxes and shipping.
credits_total_balance	Current available credit balance per customer.
first_charge_processed_at	The date that first charge was processed for the specific customer.
card_error_in_dunning	Indicates if the customer is having issues with their payment processing successfully.
sms_transactional_consent	Indicates whether the customer has consented to receive transactional SMS messages, such as order confirmations, shipping updates, and other account- or subscription-related notifications.
sms_marketing_consent	Indicates whether the customer has consented to receive marketing SMS messages, such as promotional campaigns, product announcements, and other non-transactional communications.

Customers - active

Use this export to review customers with active subscriptions.

View available columns

Header	Definition
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
first_name	The customer’s first name listed on the subscription.
last_name	The customer’s last name.
email	The email address associated with the subscription.
accepts_marketing	Indicates whether the customer accepts email marketing. A 1 present in the column indicates that the customer accepts marketing.
created_at	The date the customer account was first created.
external_customer_id	A unique string of numbers assigned by your platform to identify each customer.
hash	The unique customer portal URL for the customer
orders_count	The total number of orders that the customer has received for their subscription
number_active_subscriptions	This is the number of subscriptions that the customer is currently paying for.
number_subscriptions	This is the total number of subscriptions that have existed for this customer.
streak_of_uncancelled_charges	Total number of subscription charges successfully processed without customer cancellation.
total_subscription_spend_store_currency	Total customer subscription spend, including taxes and shipping.
credits_total_balance	Current available credit balance per customer.
first_charge_processed_at	The date that first charge was processed for the specific customer.
card_error_in_dunning	Indicates if the customer is having issues with their payment processing successfully.

Customers - payment tokens

Use this export to review stored payment token data for customers.

View available columns

Header	Definition
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
first_name	The customer’s first name listed on the account.
last_name	The customer’s first name listed on the account.
email	The email address associated with the account.
external_customer_id	A unique string of numbers assigned by your platform to identify each customer.
hash	The unique customer portal URL for the customer
accepts_marketing	Indicates whether the customer accepts email marketing. A 1 present in the column indicates that the customer accepts marketing.
orders_count	The total number of orders that the customer has received for their subscription
number_active_subscriptions	This is the number of subscriptions that the customer is currently paying for.
number_subscriptions	This is the total number of subscriptions that have existed for this customer.
first_charge_processed_at	The date that first charge was processed for the specific customer.
card_error_in_dunning	Indicates if the customer is having issues with their payment processing successfully.
stripe_customer_token	The customer's Stripe payment token.
encrypted_customer_token	An ciphered representation of the customer token.
paypal_customer_token	The customer's PayPal payment token.
authorizedotnet_customer_token	The customer's Authorize.net payment token.
created_at	The date the customer account was first created.

Customers - shipping addresses

Use this export to review customer shipping addresses.

Addresses reference the Customer ID only. Run the Customers export if you need the full customer record.

View available columns

Header	Definition
address_id	A unique string of numbers used to identify the customer’s subscription. This is also referred to as the Purchase ID. Individual products within a subscription will also be assigned a unique purchase_items_id.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
discount_id	When a discount code is applied to a charge, a unique string of numbers is attributed to the code being used. The ID identifies a specific discount code used on a single charge.
shipping_first_name	The customer’s first name listed on the subscription.
shipping_last_name	The customer’s last name.
company	The customer’s company.
address_1	The customer’s street address. This address may be different than the billing address if the person receiving the subscription and the cardholder live at different addresses.
address_2	Any additional address information such as apartment number or specific mailbox. This field is not mandatory.
city	The city where the subscriber is located.
province	The customer's state or province.
zip	The customer’s zip or postal code.
country	The country where the subscriber is located.
phone	The phone number of the person receiving the subscription. This is helpful if there are any problems with shipping or delivery.
cart_note	The note that that will be passed to the “note” field of orders made within the address.
note_attributes	Extra information that is added to the order. Each array entry will contain “name” and “value” keys.
shipping_lines_override	If a manual shipping override is present, the name, code, and price of the shipping rate appear here. However, this field may also include dynamic rates in some cases. To confirm whether a manual rate is set, check that shipping_manually_set is true.
created_at	The date the customer account was first created.
shipping_manually_set	'1' indicates a shipping rate override is in effect
presentment_currency	Currency that the customer checked out with.
store_currency	The store’s main currency.
delivery_method	A JSON field that has the delivery method and the external_location_id. The location ID will only contain a value if the delivery method is local delivery or pickup.
is_gift	If the value is True, this means the customer is a gift recipient and the existing address is where they redeemed their gift.

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Discounts

Use this export to review discounts created in Recharge.

View available columns

Header	Definition
discount_id	When a discount code is applied to a charge, a unique string of numbers is attributed to the code being used. The ID identifies a specific discount code used on a single charge.
code	The discount code created in the merchant portal.
discount_type	Indicates what type of discount the customer will be receiving, such as a fixed amount, percentage, or shipping discount.
value	The total amount/percentage that the customer saves by using the discount.
starts_at	The date that discount is able to be applied.
ends_at	The date that the discount is no longer able to be applied.
status	Indicates whether the discount is enabled or disabled.
times_used	The total times that the discount code has been used by all customers.
usage_limit	How many times in total that the discount code can be used by all customers.
applies_to_resource	Identifies whether a discount code is set for a specific product or collection.
applied_to_id	The product or collections id the discount can be applied to.
applies_to_product_type	Indicates if a discount is applied to all products, subscription products, or one-time products.
once_per_customer	Indicates if the discount applies once per customer.
duration	Indicates if the discount is a single-use code or if it can be applied multiple times.
duration_usage_limit	Indicates the number of times a discount code can be applied in total
prerequisite_subtotal_min	Indicates the minimum order amount required for a discount code to be applied.
first_time_customer_restriction	Indicates if the discount is only available to first-time customers.
created_at	The date the discount was created.
channel_settings_json	The channels the discount can be applied. If a channel is enabled, it will display as true.

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Emails

Use this export to review emails sent from your store through Recharge notifications Only one month of data is available for this export.

View available columns

Header	Definition
email_id	A unique string of numbers that identifies a notification ID associated with a specific customer or order email.
type	The category of notification. For example, charge confirmation or card decline. This also includes workflow_inline, which represents emails triggered by Recharge Workflows (such as Failed Payment Recovery, Cancellation Prevention, Automate, or Rewards)
from_email	The email of the sender.
from_name	The name of the sender.
to_email	The email of the receiver.
send_at	The date the email is scheduled to send.
sent_at	The date the email was sent.
purchase_id	The purchase ID.
bcc_emails	A list of emails that were BCCed.
cc_emails	A list of emails that were CCed.
created_at	The date the email was first created.

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Events

Use this export to review activity performed on orders, addresses, and other supported records. The Events export supports a maximum date range of 90 days.

Events reference customers by ID only. Run the Customers export if you need additional customer details.

View available columns

Header	Definition
event_id	A unique string of numbers associated with a specific event performed on a customer account.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
object_id	The specific identifier of the object or location. For example, if an event occurred on a charge, the charge ID is recorded.
object_class	The object, or location, of the recorded event. For example, checkout, address, or order.
verb	The action performed on the object or location. For example, if a charge does not process due to a card error, it will display failed.
email	The email address that performed the specific action.
source	Indicates the source of the action. For example, customer or store admin.
description	A description of the event or action that took place.
changes	If a change or action was made.
created_at	The date the event occurred.

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Gifts

Use this export to review gift subscription activity.

Gift purchases

View available columns

Header	Definition
gift_purchase_id	A unique identifier assigned to the purchase transaction of the gift subscription.
gift_credit_account_id	The unique identifier for the credit account associated with the gift.
gift_external_product_id	The eCommerce platform product ID for the individual gift within the order.
gift_external_variant_id	The eCommerce platform variant ID for the individual gift product within the order.
gift_note	A personal message or note included by the sender for the recipient.
recipient_customer_id	The unique identifier assigned to the recipient's customer account within Recharge.
recipient_email	The email address of the gift recipient.
redeemable_collection_id	The identifier for the collection of products that the recipient can choose from when redeeming the gift.
redeemable_external_product_id	The identifier of the specific product that the recipient can redeem, as recognized in your eCommerce platform.
sender_customer_id	The unique identifier assigned to the sender's customer account within Recharge.
sender_external_order_line_item_id	The identifier for the specific line item in the sender's order, as recognized in your eCommerce platform.
sender_external_order_id	The identifier for the sender's order in your eCommerce platform.
sender_name	The full name of the individual who purchased and sent the gift.
sender_email	The email address of the sender.
notification_scheduled_at	The identifier for the scheduled notification to the recipient about the gift.
notification_sent_at	The timestamp indicating when the notification was sent to the recipient.
redeemed_at	The timestamp indicates when the recipient redeemed the gift.
created_at	The timestamp the charge was created.
updated_at	The timestamp indicating the most recent change made to the charge.

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One-time

Use this export to review all non-subscription products queued by Recharge.

One-time exports reference customers and addresses only by ID. Run the Customers or Addresses export if you need additional record details.

View available columns

Header	Definition
onetime_id	A unique string of numbers that is given to each product in a customer’s subscription.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
customer_email	The email address associated with the account.
address_id	A unique string of numbers used to identify the customer’s subscription. This is also referred to as the Purchase ID. Individual products within a subscription will also be assigned a unique purchase_items_id.
status	The type of product. For example, one-time.
product_title	The title of the subscription product.
variant_title	The title of the specific variant that the subscriber is subscribed to.
price	The price the customer paid for their subscription product when they checked out. The price paid at checkout might differ from the recurring price if a discount code was used, or if a free trial workflow is implemented.
quantity	The number of products ordered.
external_product_id	A unique string of numbers that is used to identify the product that is listed on the subscription.
external_variant_id	A unique string of numbers that is used to identify the specific variant on the subscription. Even if a product does not have any variants created in your eCommerce platform, it will still have one variant ID assigned. Recharge uses the variant ID to create each charge.
properties	Line item properties are custom forms on a product used to collect additional customization information.
created_at	The date the product was added.
deleted_at	This column displays the date and time in the event that a product is completely deleted from a customer’s account.
updated_at	If a change or action was made to the product, the change date will be reflected in this column.
presentment_currency	Currency that the customer checked out with.
store_currency	The store’s main currency.

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Orders

Orders exports help you review order activity across multiple statuses.

Date range limits:

• Up to 90 days for future orders
• Up to 1 year for processed orders

Orders exports reference customers and addresses by ID. Run the Customers or Addresses export if you need additional record details.

Orders exports can also include line item columns when you need item-level reporting.

Order exports let you choose whether to include line item columns, which export each individual line item as its own row. Selecting Include line item columns is useful when you need detailed, item-level data for each product within a charge or order. Instead of a single row summarizing the entire charge, this option creates a separate row for every item included.

Available line item columns

Header	Definition
line_item_title	Product title for the line item within the order.
line_item_variant_title	Variant or option name for the line item (for example, size or flavor).
line_item_quantity	Number of units for this line item in the order.
line_item_external_product_id	Commerce platform product ID for this line item (for example, Shopify product ID).
line_item_external_variant_id	Commerce platform variant ID for this line item (for example, Shopify variant ID).
line_item_properties	Custom key–value properties associated with the line item (for example, personalization, bundle selections, or upsells).
line_item_sku	SKU used for inventory and fulfillment for this line item.
line_item_original_price	Per-unit price before any discounts, in the presentment currency.
line_item_price	Line item total after per-line discounts (original price × quantity − line discounts). This amount excludes order-level discounts, taxes, duties, and shipping.
line_item_subscribe_and_save_discount	Discount amount applied to the line item due to a Subscribe & Save or recurring discount.
line_item_purchase_item_type	Purchase type for the line item (for example, subscription, one_time, prepaid, or add_on).
line_item_subscription_id	Associated Subscription ID when the line item belongs to a subscription or prepaid cycle. This field is blank for one-time items.

Orders - cancelled

Use this export to review cancelled orders between the selected start and end dates.

View available columns

Note that addresses and customers are referenced only by their Address and Customer IDs, so you may need the Customers and Addresses exports for additional data.

Header	Definition
order_id	Unique identifier for the order record in Recharge.
charge_id	Unique identifier for the charge that created this order.
multiple_rows	Indicates that the order spans multiple rows in the export (one row per line item). Order-level fields repeat on each row.
address_id	Unique identifier for the customer’s subscription address associated with the order.
customer_id	Unique identifier for the customer in Recharge, tied to their email address.
external_order_id	The commerce platform’s internal order ID (e.g., Shopify order ID) for this order.
external_order_number	The order number as shown in your commerce platform’s admin (e.g., #1001).
is_prepaid	Indicates whether the order is part of a prepaid subscription cycle (true/false).
type	Order type, such as recurring (subscription order) or one-time (add-on).
status	Current order status. For this export the value is typically cancelled.
pending_status_reason	If the order was pending before cancellation, the reason (e.g., awaiting creation, inventory checks).
scheduled_at	Date and time the order was scheduled to process.
processed_at	Date and time the order processed, if it reached processing before being cancelled. Often blank.
cancelled_at	Date and time the order was cancelled in Recharge.
cancel_reason	Reason the order was cancelled (e.g., customer request, inventory, voided payment).
subtotal_price	Total value of items before discounts, taxes, and shipping, in the presentment currency.
total_taxes	Total tax applied to the order, in the presentment currency.
total_duties	Total duties applied to the order (if applicable), in the presentment currency.
total_discounts	Total value of discounts (order-level and line-item), in the presentment currency.
total_price	Grand total after discounts, taxes, duties, and shipping, in the presentment currency.
note_attributes	Key-value metadata associated with the order (e.g., custom attributes from apps/workflows).
note	Free-form note attached to the order (merchant-authored or system-generated).
created_at	Timestamp when the order record was created in Recharge.
updated_at	Timestamp of the most recent update to the order record.
discount_code	Discount code applied to the order (if any).
shipping_lines	Details about shipping lines for the order (method, title, and amount breakdown).
error	Human-readable error message if the order encountered an error leading up to or during cancellation.
email	Customer’s email address associated with the order.
billing_first_name	Cardholder’s first name on the billing address.
billing_last_name	Cardholder’s last name on the billing address.
billing_company	Company name on the billing address (if provided).
billing_address1	Billing street address line 1.
billing_address2	Billing street address line 2 (apartment, suite, unit; optional).
billing_city	Billing city.
billing_province	Billing state/province/region.
billing_zip	Billing postal/ZIP code.
billing_country	Billing country.
billing_phone	Billing phone number (if provided).
shipping_first_name	Recipient’s first name on the shipping address.
shipping_last_name	Recipient’s last name on the shipping address.
shipping_address1	Shipping street address line 1.
shipping_address2	Shipping street address line 2 (apartment, suite, unit; optional).
shipping_company	Company name on the shipping address (if provided).
shipping_city	Shipping city.
shipping_province	Shipping state/province/region.
shipping_zip	Shipping postal/ZIP code.
shipping_country	Shipping country.
shipping_phone	Shipping phone number (if provided).
store_subtotal_price	Item subtotal converted to your store currency, before discounts, taxes, and shipping.
store_total_taxes	Total taxes in your store currency.
store_total_duties	Total duties in your store currency.
store_total_discounts	Total discounts in your store currency.
store_total_price	Grand total in your store currency after discounts, taxes, duties, and shipping.
store_line_items_price	Sum of line-item prices in your store currency (typically before order-level adjustments).
total_shipping	Shipping charged for the order in the presentment currency.
store_total_shipping	Shipping total converted to your store currency.
currency_conversion_rate_presentment_to_store	Exchange rate used to convert from the customer’s presentment currency to your store currency.
currency_conversion_rate_presentment_to_usd	Exchange rate used to convert from the presentment currency to USD.
usd_total_price	Order total converted to USD using the presentment→USD rate.
presentment_currency	Currency shown to the customer for this order (ISO code).
store_currency	Your store’s base currency used for reporting (ISO code).
is_gift	Indicates whether the order was a gift purchase (true/false).

Orders - errors

Use this export to identify orders that encountered errors during processing, so you can review and resolve issues.

View available columns

Note that addresses and customers are referenced only by their Address and Customer IDs, so you may need the Customers and Addresses exports for additional data.

Header	Definition
order_id	Unique identifier for the order record in Recharge.
charge_id	Unique identifier for the charge that created this order.
multiple_rows	Indicates that the same order appears across multiple rows in the export (for example, when multiple line items exist). Order-level fields repeat on each row.
address_id	Unique identifier for the address associated with the order.
customer_id	Unique identifier for the customer in Recharge, tied to their email address.
external_order_id	Commerce platform’s internal order ID (for example, Shopify order ID) for the cancelled or expired order.
external_order_number	Order number as displayed in the connected commerce platform (for example, #1001).
is_prepaid	Indicates whether this order was part of a prepaid subscription cycle (true/false).
type	Type of order, such as recurring (subscription) or one-time (add-on).
status	Current order status. For this export, the status is typically cancelled or expired.
pending_status_reason	Reason the order was pending before cancellation or expiration (for example, awaiting inventory or payment).
scheduled_at	Date and time the order was originally scheduled to process.
processed_at	Date and time the order was processed, if applicable.
cancelled_at	Date and time the order was cancelled or marked expired in Recharge.
cancel_reason	Reason the order was cancelled or expired (for example, failed payment, expired subscription, or merchant action).
subtotal_price	Item total before discounts, taxes, and shipping, in the presentment currency.
total_taxes	Total tax applied to the order, in the presentment currency.
total_duties	Total duties applied to the order (if applicable), in the presentment currency.
total_discounts	Total discounts applied (order-level and line-item), in the presentment currency.
total_price	Total amount of the order after discounts, taxes, duties, and shipping, in the presentment currency.
note_attributes	Key-value metadata attached to the order (for example, workflow tags or app data).
note	Free-form note associated with the order (merchant-authored or system-generated).
created_at	Timestamp when the order record was created in Recharge.
updated_at	Timestamp of the most recent update to the order record.
discount_code	Discount code applied to the order, if applicable.
shipping_lines	Details about the shipping method(s) and associated cost for the order.
error	Error message generated by the system or payment gateway, if any, before cancellation or expiration.
email	Customer’s email address associated with the order.
billing_first_name	First name on the billing address.
billing_last_name	Last name on the billing address.
billing_company	Company name on the billing address (if provided).
billing_address1	Billing street address line 1.
billing_address2	Billing street address line 2 (for example, apartment or suite number).
billing_city	Billing city.
billing_province	Billing state, province, or region.
billing_zip	Billing postal or ZIP code.
billing_country	Billing country.
billing_phone	Billing phone number (if provided).
shipping_first_name	Recipient’s first name on the shipping address.
shipping_last_name	Recipient’s last name on the shipping address.
shipping_address1	Shipping street address line 1.
shipping_address2	Shipping street address line 2 (apartment, suite, or unit; optional).
shipping_company	Company name on the shipping address (if provided).
shipping_city	Shipping city.
shipping_province	Shipping state, province, or region.
shipping_zip	Shipping postal or ZIP code.
shipping_country	Shipping country.
shipping_phone	Shipping phone number (if provided).
store_subtotal_price	Item subtotal in your store currency before discounts, taxes, and shipping.
store_total_taxes	Total taxes in your store currency.
store_total_duties	Total duties in your store currency.
store_total_discounts	Total discounts in your store currency.
store_total_price	Grand total in your store currency after discounts, taxes, duties, and shipping.
store_line_items_price	Sum of all line item prices in your store currency (before adjustments).
total_shipping	Shipping charged for the order in the presentment currency.
store_total_shipping	Total shipping converted to your store currency.
currency_conversion_rate_presentment_to_store	Exchange rate used to convert from the customer’s presentment currency to your store currency.
currency_conversion_rate_presentment_to_usd	Exchange rate used to convert from the presentment currency to USD.
usd_total_price	Order total converted to USD using the presentment-to-USD rate.
presentment_currency	Currency displayed to the customer for this order (ISO code).
store_currency	Your store’s base currency used for reporting (ISO code).
is_gift	Indicates whether this order was purchased as a gift (true/false).

Orders - pending

Use this export to review pending orders between the selected start and end dates.

View available columns

Header	Definition
order_id	A unique string of numbers given to each order. The order ID is used to reference a specific order.
charge_id	A unique string of numbers given to each charge. The charge ID is used to reference a specific charge.
multiple_rows	If this value is false, there is a single line item within the charge. If the value is true, multiple line item rows are available for this charge. The rows will share the same id as well as all fields except fields staring with line_item_. This is to provide line item level information for each charge.
address_id	A unique string of numbers used to identify the customer’s subscription. This is also referred to as the Purchase ID. Individual products within a subscription will also be assigned a unique purchase_items_id.
customer_id	A unique string of numbers that identifies a specific customer and is tied specifically to their email address. Even if a customer has multiple subscriptions listed under one email address, they will still only have one Customer ID.
external_order_id	A unique string of numbers that corresponds to the order created in your eCommerce platform for fulfillment. Generally, this information is only used by your eCommerce platform’s API to create the order.
external_order_number	The corresponding order created in your eCommerce platform once the order in Recharge was processed.
is_prepaid	If the product is a prepaid product (ships more frequently than it is charged), the column will indicate a 1.
type	The source of the order submitted. For example, checkout or recurring.
status	Lists the status of the order.
scheduled_at	Indicates the date the order is scheduled to be submitted to your eCommerce platform.
processed_at	Indicates the date the order was submitted to your eCommerce platform.
cancelled_at	The date the order was canceled.
cancel_reason	The reason the order was canceled.
subtotal_price	The price of the order, before taxes, shipping, or discounts.
total_taxes	Total combined tax amount on the order.
total_discounts	The total discount amount attached to the order.
total_price	The total price, including taxes, shipping, or discounts.
note_attributes	Extra information that is added to the order. Each array entry must contain a dictionary with “name” and “value” keys.
note	The note that that is passed to the “note” field of orders made within the address.
created_at	The date the order was created.
updated_at	If a change was made to the subscription or order, it will be reflected in this column.
discount_code	A specific string of text, numbers, or a combination of both, that customers can use to receive their subscription at a reduced cost.
shipping_lines	The original shipping rate that was paid when the customer checked out. If the shipping settings are configured to retain the original rate for shipping on each order, our system references this data when each charge is created to ensure the original shipping lines are displayed. However, we do not reference this data if the shipping rates are dynamically recalculated on each charge.
error	If an order has an error, the error reason will be listed here.
email	The email address associated with the subscription.
billing_first_name	The cardholder’s first name.
billing_last_name	The cardholder’s last name.
billing_company	The cardholder’s company name. This field is not mandatory.
billing_address1	The street address of the cardholder. This address can be different than the shipping address if the customer has purchased the product for someone else.
billing_address2	Any additional address information such as apartment number or specific mailbox. This field is not mandatory.
billing_city	The city the cardholder lives in.
billing_province	The cardholder’s state or province.
billing_zip	The cardholder’s zip or postal code.
billing_country	The country the cardholder lives in.
billing_phone	The cardholder’s phone number.
shipping_first_name	The first name of the person receiving the subscription product.
shipping_last_name	The subscriber’s last name.
shipping_address1	The subscriber’s street address. This address may be different than the billing address if the person receiving the subscription and the cardholder live at different addresses.
shipping_address2	Any additional address information such as apartment number or specific mailbox. This field is not mandatory.
shipping_company	The subscriber’s company.
shipping_city	The city where the subscriber is located.
shipping_province	The subscriber’s state or province.
shipping_zip	The subscriber’s zip or postal code.
shipping_country	The country where the subscriber is located.
shipping_phone	The phone number of the person receiving the subscription. This is helpful if there are any problems with shipping or delivery.
line_item_title	The title of the individual product within the order.
line_item_variant_title	The variant title of the individual variant product within the order.
line_item_quantity	The amount of the individual product within the order.
line_item_external_product_id	The eCommerce platform product ID for the individual product within the order.
line_item_external_variant_id	The eCommerce platform variant ID for the individual product within the order.
line_item_properties	This column displays any line item properties associated with the individual product within the order.
line_item_sku	The individual product SKU within the order.
line_item_price	The individual product price within the order.
line_item_purchase_item_type	The type of item within the charge.
line_item_subscription_id	The subscription ID within the charge.
store_currency	The store’s main currency
total_duties	Duties displayed in presentment currency.
store_total_duties	Total duties displayed in store currency.
store_subtotal_price	Subtotal is displayed in store currency.
store_total_taxes	Taxes are displayed in store currency.
store_total_discounts	Discounts displayed in store currency.
store_total_price	Price displayed in store currency.
store_line_item_price	Line items displayed in store currency.
store_total_shipping	Shipping displayed in store currency.
store_total_refunds	Refunds displayed in store currency.
currency_conversion_rate_presentment_to_store	Currency conversion rate from presentment currency to store currency.
currency_conversion_rate_presentment_to_usd	Currency conversion rate from presentment currency to USD.
usd_total_price	Total pricing converted into USD.
presentment_currency	The currency the customer checked out with.

Orders - prepaid processed

Use this export for reviewing prepaid subscription orders that have already been processed, including details on fulfilled prepaid cycles.

Orders - prepaid queued

Use this export to review upcoming prepaid shipment orders between the selected start and end dates.

Orders - processed

Use this export to review successfully processed orders between the selected start and end dates.

Payment Methods - All

Use this export to review the payment methods and their related processor gateways for your store customers.

This export references customers only by ID. Run the Customers export if you need additional customer details.

Products

Use this export to review products available in Recharge.

Product tax codes

Plans

Use this export to review plan configuration details created in Recharge.

Subscriptions

Subscriptions exports help you review subscription records across different statuses.

Subscriptions reference customers and addresses by ID. Run the Customers or Addresses export if you need additional record details.

Subscriptions - Active

Use this export to review all active subscriptions.

Subscriptions - All

Use this export to review all subscriptions regardless of status.

Subscriptions - All - by creation date

Use this export to review all subscriptions organized by creation date.

Subscriptions - Cancelled

Use this export to review cancelled subscriptions.

Subscriptions - Expired

Use this export to review expired subscriptions.

Frequently asked questions