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  1. Recharge
  2. Customer experience
  3. Customer portal
  4. Understanding the customer portal
Note: Recharge is rolling out a new merchant portal experience. You may notice that some articles still reflect the old navigation. We are in the process of updating our guides to reflect these changes.

Comparing the customer portal options

Relevant to: Shopify Checkout Integration Custom Recharge Checkout on BigCommerce BigCommerce Integration Migrated Shopify Checkout Integration

Customers can manage their subscriptions directly through the customer portal. Recharge has multiple portal options to meet your business and platform needs.

This article covers the customer portal options offered through Recharge. 

Before you start

Customer portal options

Customer portal option

Benefits

Platform availability
Customer portal theme - Affinity
  • Optimized mobile experience
  • Order-centric product management rather than subscription-centric
  • Display key functionality to speed up customer tasks in a simple order overview
  • Simple customizations
  • Customer portal translations for multiple languages
  • Shopify Checkout Integration
  • Migrated Shopify Checkout Integration
Customer portal theme - Unity
  • Single login through Shopify
  • Manage upcoming orders directly from the Shopify account
  • Modify subscription products, quantities, and frequencies in Shopify
  • Cancel subscriptions or individual orders with fewer steps
  • Shopify Checkout Integration
  • Migrated Shopify Checkout Integration
Headless customer portal
  • Host your own customer portal outside of Recharge
  • Fully customize the customer portal using the Recharge API based on your specifications
Note: You must be working with a developer to access the Recharge API.
  • Headless builds use the Recharge Checkout API to process subscription orders, and do not use a platform integration.
JavaScript SDK
  • Host your own customer portal outside of Recharge
  • Pre-made functions such as authentication, data fetching, and streamlining store operations.

Note: You must be working with a developer to access the Recharge API.
  • Customers portals built with JS SDK use the Recharge Checkout API to process subscription orders, and do not use a platform integration.
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