Getting started with Checkout Upsell Swap
Checkout Upsell Swap lets customers swap products or variants at checkout. Instead of adding an extra item, Recharge offers customers a relevant alternative, such as switching from a one-time purchase to a subscription, upgrading to a larger size, or moving to a prepaid option.
This guide explains how to configure Checkout Upsell Swap and its key features.
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Before you start
- Your store must be on Shopify Plus to use this feature.
Key features
Product and variant swaps at checkout
Swap one product or variant for another directly in checkout, instead of adding an additional item. This enables upsell scenarios that aren’t possible with traditional checkout upsells while keeping the checkout experience clean by replacing items rather than adding more.
Flexible upsell scenarios
Offer targeted swaps based on your checkout upsell conditions, such as purchase type or product selection. This helps guide customers from one-time purchases to subscriptions and makes it easier to promote prepaid options or larger sizes to increase order value.
Customizable checkout experience
Control how the Checkout Upsell Swap appears in checkout, including headings, background styles, button text, and success messages. This allows you to match the experience to your brand while clearly communicating value to customers at the moment of purchase.
Use cases
Review the following use cases to understand how other merchants are using this feature:
Use case |
Description |
|---|---|
| Subscription-to-prepaid upgrades | Offer customers the option to upgrade from a standard subscription to a prepaid plan (for example, 3-month or 6-month) at checkout. This helps increase upfront revenue and commitment. |
| One-time to subscription conversions | Allow customers to swap a one-time purchase for a subscription by replacing the product or variant at checkout. This is especially useful if one-time and subscription products are set up separately. |
| SKU-based upsells | Encourage customers to upgrade to a different SKU, such as a larger size or bundle (for example, a 1-pack to a 3-pack), to increase average order value without adding additional items to checkout. |
Set-up instructions
See How to configure a Checkout Upsell Swap for detailed setup instructions.
Considerations
Consideration |
Note |
|---|---|
| Quantity Upsells |
|
