There may be times when a product is out of stock or you want to permanently remove the product from a bundle. This guide provides an overview of how to run a bulk swap to change out the product content for existing subscribers.

Before you start

• Bulk swap is only applicable to customizable bundles. Preset bundles are not compatible with bulk swap. Review Managing existing Bundles in Recharge for more information on adjusting preset bundle contents.
  • Bulk swaps must be actioned with the original collection still configured in the bundle settings. If you need to update to a new collection, you must wait until after the swap is complete.
• Ensure that both products, the out of stock product and the replacement, belong to the same collection on Shopify and that the Recharge Bundle is configured with that collection.
• Bulk swap for bundles will only swap the contents on active subscriptions. Inactive subscriptions will need to be swapped manually or using the Bundles API. 

Perform a bulk swap

Bulk swaps are performed through the Bundles section of the merchant portal. 

1. In the merchant portal, click Products and select Bundles.
2. Click Bulk swap customer's bundle selections.
   
3. Click Create a swap and click Add to select the out of stock product that you want to replace.
4. Click Next to select the replacement product. This product must be in the same collection as the product you are replacing. Click Add to select.
5. Click Create swap.
6. Optional - Repeat for additional products to be swapped.
7. Click Add bundles and select the bundles you want the swap to apply to. Click Save selections to confirm.
8. Enter your preferred email address in the text box to receive the swap confirmation notification.
   
9. Click Run bulk swap.
   

Bulk swap bundle contents for cancelled subscriptions

Contact the Recharge team at earlyadopterprogram@rechargeapps.com to bulk swap bundle content for cancelled subscriptions.