Migrations FAQs
- Why are some of my customers showing a phone number of 15005550006 or 1234567890 post-import?
- After migration, how are customers notified of their new account within Recharge?
- Can I migrate from Shopify Checkout Integration to the BigCommerce Checkout Integration?
- Can I use the same payment processor account when migrating my store to Recharge?
- Can my customers update their billing information during migration to Recharge?
- Does Recharge notify my customers of changes on their account due to migration?
- Can I add a customer to Recharge?
- Do my migrated customers need to use the same frequency I have setup on the Recharge subscription rule?
- I am using Recharge Checkout on Shopify, how do I move Recharge data over to a brand new Shopify store I’m setting up?
- Can I move my current customers from one store to another store?
- When should I process my migration?