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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Help dropdown menu in the bottom left corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

Recharge
Account and Store Settings
Billing

Billing

Billing Overview
- Recharge billing and pricing
- Understanding your billing page
Understanding Monthly Invoices
- Viewing monthly invoices
Billing FAQs
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