Use the Bulk Import tool in the Recharge merchant portal to add credit to multiple customer accounts in bulk.

Step 1 - Build your CSV file

Use Recharge's standard upload template to ensure your data is correctly formatted:

1. Click Bulk Updates from the Tools & apps tab in the Recharge merchant portal.
2. Click Import updates.
3. Select Issue credits as your update type.
   
4. Click Next.
5. Click upload template to download a copy of the standard CSV file. 

Update the CSV file with the required information to bulk apply credits for specific customers. Make sure to delete Column A before importing the CSV file to prevent errors.

Alternatively, you can start with the Credits export and remove the columns that don't need to be updated.

Step 2 - Upload your customer data

Use the Recharge Bulk Import Tool to issue credits to customers in bulk. Follow the instructions below to apply credits to customer accounts in bulk:

1. Click Bulk Updates from the Tools & apps tab in the Recharge merchant portal.
2. Click Import Updates.
   
3. Click the Select your update type dropdown and select Issue credits.             
4. Upload your CSV file. Select Next to preview your data.
5. Preview your data, confirm all headings are correct, and select Prepare update.
   
6. When Recharge is finished importing your data, you are redirected to the Bulk Updates page. Click Process update to complete the bulk import process. Credits are applied to the selected customers when the bulk update finishes processing.
   

Considerations

Consider the following when bulk importing Credits: