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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

Recharge
Core Products
Bulk tools
Performing bulk updates

Performing bulk updates

Bulk importing Credits
Bulk update subscriptions with the Multi-Select tool
Bulk update subscriptions with the Import tool
Bulk managing charges
Bulk managing discounts and addresses
Preparing your CSV file for bulk updates and subscription management
Revert, delete, or cancel a bulk update
Using the Bulk Updater Tool

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