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Will my free gifts follow the inventory rules I set in Recharge?
Shopify Checkout integration
Migrated Shopify Checkout Integration
Platform:
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Currently, free gifts and incentive products will not follow inventory rules configured in Recharge. Orders with free gifts will always process even if they’re out of stock.
As of March 2025, Recharge began rolling out optimizations for how one-times, free gifts, and incentive products are processed for orders that are billed through Shopify. Moving forward, these orders will begin following the inventory setting rules and only process if there is inventory in Shopify.
Note: If you want your free gifts and incentive products to continue selling when out of stock, you will need to adjust the product variant setting to "Continue selling when out of stock" in Shopify.
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