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Migrating legacy payment methods directly into Shopify Payments using PAN migrations

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Shopify offers the ability to migrate legacy payment methods directly into Shopify Payments. This is different from migrating legacy payment method tokens into Shopify for use in a legacy/secondary processor. This process involves moving credit card primary account numbers (PAN) from a legacy third-party processor to your Shopify Payments card vault. This same process can be utilized to move Shopify Payment methods between two Shopify stores.

 

Platform:
  • Shopify Checkout Integration
  • Migrated Shopify Checkout Integration

Before you start

While this process can offer the ability to migrate your business to Shopify, consolidate payments to a single processor (Shopify Payments), and support the migration of subscribers between Shopify Checkout Integration stores, there are key things that need to be considered before undertaking this type of project.

Understanding PAN migrations

For Shopify Checkout Integration merchants, Shopify handles all payments, meaning they manage the secure handling, processing, and movement of payment data. Recharge uses Shopify’s payment system for subscription billing. If there are issues with PAN migrations, merchants need to contact Shopify Support directly, as Recharge cannot resolve payment processing issues.

Payment methods

When migrating legacy payment methods to Shopify Payments, it is recommended that you keep your legacy processor connected to ensure any payment methods that fail to import to Shopify can continue to process.

Supported

  • Credit cards (Full cardholder and payment method billing address information required)
  • PayPal billing agreements (with Recharge support)
  • ShopPay (separate migration path supported by Shopify)

Unsupported

Note: Depending on your legacy processor and the card issuer, some expired payment methods may continue to process successfully prior to the migration. If the expiration date in the PAN data is in the past, this card cannot be imported to Shopify Payments.

Request PAN migration support

These projects involve elements of support from both Recharge and Shopify. Please contact both teams to inquire about migration support and services.

Recharge

If you’re interested in accessing support for a PAN migration project with Shopify, please contact migrations@rechargeapps.com. 

Shopify

More information and the contact for Shopify’s Growth Services can be found under Shopify's payment migration services

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