If my customer count drops below 50 will my plan be downgraded to the 25-50 plan?
Relevant to:
Shopify Checkout Integration
Recharge Checkout on BigCommerce
BigCommerce Integration
Migrated Shopify Checkout Integration
No. Once the 50 accumulative lifetime customer count threshold has been surpassed and billing has been upgraded to the Starter plan, billing will remain on that plan even if the customer count drops below 50.
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