Can I remove credits from a customer's account?

Yes, you can remove credits from a customer's account in the Recharge merchant portal:

1. Select Customers in the Recharge merchant portal and click Customers.
2. Search for and select the customer's name.
3. Under Credits, click Manage credits and select View credits.
4. Click on the Credit ID and select Adjust credit balance.
5. Select Subtract from the Add drop-down and enter the amount of credits you wish to remove.
6. Add an internal note to keep track of the change.
7. Click Save.

It's important to confirm the amount to remove before you revoke the credits, as you cannot add credits back to a customer's account after removing them unless you have Rewards enabled.