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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Help dropdown menu in the bottom left corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

Recharge
Subscription Experiences
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Win Backs

Win Backs

Win Backs
Getting started with Win Back landing pages
How to create a Win Back landing page
Getting started with Win Back drip campaigns
How to set up a Win Back drip campaign
How to edit a Win Back experience
How to translate your Win Backs experiences
How to target customers based on cancelled subscriptions when building Win Back campaigns

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