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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, and product information. Learn more.

To access:

  • 1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
  • 2. Select Get help.
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  1. Recharge
  2. Automation
  3. Automate
  4. Automate
Explore articles

Automate

  • How to create an Automate flow from scratch
  • How to translate your flows
  • Getting started with Automate
  • How to set up a Welcome offer automated flow
  • How to set up a Trial to subscription automated flow
  • How to set up a Scheduled quarterly shipments experience
  • How to set up a Fixed sequence automated flow
  • How to set up an Ongoing sequence automated flow
  • How to set up a Kit unpacking automated flow
  • How to set up a Starter pack to refill swap automated flow
  • How to use multiple Automate flows at the same time
  • How to edit Automate flows using flow versioning

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