Failed Payment Recovery FAQ
- What happens to errored charges in an active dunning cycle if I disable Failed Payment Recovery?
- What happens to errored charges in an active dunning cycle when I turn on Failed Payment Recovery?
- I need to activate a new Failed Payment Recovery strategy, how do I ensure charges in my existing strategy keep running?
- After enabling Failed Payment Recovery, will it take into account charges that have already hit max retries reached?
- Can I link a custom customer portal to update payment methods in my Failed Payment Recovery notifications?
- When A/B testing Failed Payment Recovery Strategy messages, what happens if a charge starts on one recovery path?
- How does the Failed Payment Recovery Strategy handle previously retried charges?