Failed Payment Recovery FAQ
- Why didn't the advanced Failed Payment Recovery strategy retry a charge error?
- What happens to errored charges in an active dunning cycle if I disable advanced Failed Payment Recovery?
- What happens to errored charges in an active dunning cycle when I turn on advanced Failed Payment Recovery?
- I need to activate a new advanced Failed Payment Recovery strategy, how do I ensure charges in my existing strategy keep running?
- After enabling advanced Failed Payment Recovery, will it take into account charges that have already hit max retries reached?
- Can I link a custom customer portal to update payment methods in my advanced Failed Payment Recovery notifications?
- When A/B testing advanced Failed Payment Recovery Strategy messages, what happens if a charge starts on one recovery path?
- How does the advanced Failed Payment Recovery Strategy handle previously retried charges?
