Adjusting language and text translations

Relevant to:

You can adjust language translations and customize certain Recharge text elements to match your store's brand.

This guide provides information on the available translation settings.

Access the Translation settings

In the merchant portal, click Storefront and select Copy & translations.
The available Translation settings vary based on your ecommerce platform.
- All stores have access to Customer portal translation settings.
- Shopify Checkout Integration merchants can translate the checkout language directly from Shopify. See Shopify's Translating checkout fields guide for more details.
- Merchants using the Shopify Checkout Integration have access to Quick Actions translation settings.

Each translation field expands, where you can adjust the text customers see. Click Save once you've finished making your edits.

Available translations

Review the guides below to learn more about what translations are available for various elements hosted by Recharge:

Flow translations

Recharge supports multi-language translations for your flows, allowing you to deliver a localized customer experience. Manually translate each field, or use smart translation to translate your experiences instantly. See Flows translations for detailed setup instructions.

Frequently asked questions

Can I host multiple languages on the same website?⌄

Recharge can only support one language at a time. Recharge is not compatible with any of the translation apps available on ecommerce platforms. As a workaround, you can translate different features within Recharge.

You can completely translate the Subscription Widget, and it is compatible with Shopify Markets. See How can I translate the Subscription Widget? for more information.
With the Affinity customer portal translations, you can save multiple translations of the customer portal in different languages and display these to customers depending on the language they select.
Update wording and phrases used throughout your customer portal.
You can use the translation settings in your merchant portal to display multiple languages on the same line. For example. Hello/Hola.
You can translate the Cancellation Prevention experience.
You can adjust the language translations and customize certain text elements you use with Bundles widget translations.
You can translate your selling plans.
Adjust language translations related to Quick Actions.
Recharge supports multi-language translations for your flows, allowing you to deliver a localized customer experience.

Another workaround is to create a store for each language you want to display, such as:

http://shop.storename.com
http://cn.storename.com
http://uk.storename.com
http://fr.storename.com
http://ausnz.storename.com

Tip: If you decide to set up multiple stores to handle different languages, the transaction fees apply to all stores using Recharge. On the Starter plan, there is an additional monthly cost. On the Plus plan, there is no additional monthly cost for storefronts created for languages, only the transaction fees. If you are not on the Plus plan and would like to access this setup click Talk to Sales on the Pricing page.

Can I translate the shipping country name at the checkout?⌄

The shipping country name can't be translated. The ecommerce platform requires the shipping country name to match what's on their system exactly, or the order will be rejected.

Was this article helpful?

2 out of 2 found this helpful

Access the Translation settings

Available translations

Flow translations

Frequently asked questions

PLATFORM

PARTNERS

RESOURCES

COMPANY

New in-app support experience

Access the Translation settings

Available translations

Flow translations

Frequently asked questions

Related articles

PLATFORM

PARTNERS

RESOURCES

COMPANY